• Can I wash them?
• What profile do they come in?

How can SOLE Custom Footbeds guarantee ultimate comfort?
SOLE Custom Footbeds are guaranteed to be more comfortable because they take on the shape of your foot. It is simply not possible for mass produced generic footwear to fit and support every unique foot perfectly. SOLE Custom Footbeds allow you to customize the fit of all your footwear. A layer of patented Softec provides unsurpassed cushioning and shock absorption. Softec is guaranteed for 2 years, longer than any cushioning material on the market.

How do SOLE Custom Footbeds improve performance?
SOLE Custom Footbeds creates a seamless bond between your foot and your footwear ensuring all the power from your legs is transferred directly to the ground. Because you are more comfortable and less prone to injury and you can perform at a higher level and remain active longer

What temperature should I heat them at?
Click here to read our fitting instructions.

Why would I buy Regular cushioning instead of Ultra cushioning or vice versa?
SOLE Custom Footbeds come in two cushioning thicknesses, Regular (2mm of Softec) and Ultra (4mm of Softec). This difference is important when you look at the type of shoe that you will wear your custom footbed in. A tighter fitting shoe might not fit the Ultra and still leave enough space for your feet. The regular is better suited for a tight shoe application. On the flipside, a loose fitting shoe is a perfect candidate for the Ultra because it offers more cushioning and helps the shoe fit more snugly that it otherwise would have.

Why are SOLE Custom Footbeds so comfortable?
SOLE Custom Footbeds take on the shape of your foot. Your feet make total contact with the orthotic eliminating pressure points and distributing the weight of your body evenly. Softec feels soft under your feet. It is also rated as one of the premier shock absorbers on the market.

How long will SOLE Custom Footbeds last?
The "Softec" cushioning layer uses open cell polyurethane so it will not bottom out or compress over time. They are guaranteed to provide excellent cushioning for two years. None of our competitors even come close to offering this kind of performance promise.

Do I need to heat them before I wear them?
You can wear SOLE Custom Footbeds without heating them. If you require maximum support this may be best. However, heating and molding them to your feet will improve both the comfort and overall support.

Can SOLE Custom Footbeds be heated more than once?
Sure. SOLE Custom Footbeds can be reheated several times. However, it is recommended that you don't heat them more than 5 times. Excessive amounts of heating will cause your orthotics to lose their supportive, anatomically designed shape. If you feel the heating process didn't adjust your orthotics to your satisfaction simply reheat them.

Can I use them in different footwear?
Absolutely. You can use your orthotics in almost any type of footwear. You can use them in running/tennis/cross training shoes, hiking boots, ski boots, skates, roller blades, or even casual shoes. You'll find that SOLE Custom Footbeds work best in footwear with a removable insole. Feel free to move your orthotics from one type of footwear to the next.

What size do they come in?
SOLE Custom Footbeds come in a women's size 5 through to a men's 15 as well as regular and an ultra cushioning styles. To select the right SOLE for you click here. All sizes are full sizes. If you are between sizes, simply choose the larger size and trim the toe area of the orthotic to fit your existing shoes. To do this, simply place your old insoles over your orthotics and trace out the shape. Using the tracing as a guide, cut the orthotics to the correct size with scissors.

How do SOLE Custom Footbeds reduce risk of injury?
By supporting and aligning your feet properly your body works more efficiently. Not only are you more stable and less likely to sustain an injury but the muscles in your knees and back are no longer forced to work against each other to pull your body into alignment, reducing the risk of pulled or torn muscles.The layer of Softec protects against bruising your feet and keeps the shock of activity from jarring your joints.

Can I wash them?
Machine washing will damage the SOLE. If they require cleaning please hand wash your SOLE Custom Footbeds in warm water with a bit of laundry detergent, rinse with cold water and then air dry.

What profile do they come in?
They also come in two different thicknesses for different types of shoes. Making it easy to choose the right SOLE.

If I have a foot problem won't molding the insole just make the problem worse?
By following the instructions on the package, your foot will approximate the neutral position. A neutral foot position will ensure the heated orthotics correctly mold to your feet, eliminating problems, not exacerbating existing problems. In addition, because the orthotics have just the right amount of rigidity, they will conform to your feet without becoming flat or unsupportive.

What is the advantage of heat moldable orthotics over regular insoles?
No two feet are the same and a heat moldable orthotic conforms to fit every unique foot perfectly. Competing insoles claim to offer arch support, control and comfort, but for whose foot? Regular insoles weren't designed for just your foot! Only SOLE Custom Footbeds were designed by your foot for your foot™

Why do SOLE Custom Footbeds cost less than traditional orthotics?
People with severely troubled feet may require the assistance of a health care professonal. However SOLE Orthotics mold to provide support similar to that of a custom prescribed orthotic at about 10% of the cost. Many people choose to try SOLE before seeking a more expensive solution.

What should I do if I wear a half-size shoe (i.e. 9.5, 10.5, etc.)?
People who wear half-sizes should round up to the next nearest size. It is always better to be too big rather than too small for two reasons: 1. You do not want your toes to hang over the edge of the footbed. 2. It is easier to trim material off than it is to put material on!! NOTE: SOLE Custom Footbeds can be easily modified by trimming or grinding.